Shipping policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Aussie Nature Store. Here's everything you need to know about how we ship your order.

How our products are made and shipped

All of our products are printed on demand and shipped directly from our production partners (Gelato and Printify). This means your order is made especially for you when you place it — reducing waste and ensuring freshness. As a result, orders are not shipped from a single warehouse; they are produced and dispatched from the facility closest to you.

Processing time

Most orders are produced and dispatched within 2–5 business days of being placed. During busy periods (such as Christmas, Mother's Day and Father's Day) processing times may be slightly longer. We'll always let you know if there's an unexpected delay.

Delivery times — Australia

Once dispatched, standard delivery within Australia typically takes 3–7 business days depending on your location. Remote or rural areas may take a little longer. Express options may be available at checkout.

Free shipping

We offer free standard shipping on all Australian orders over $75 AUD. Orders under $75 will have a flat shipping rate calculated at checkout.

International shipping

We ship internationally to New Zealand, the United Kingdom, United States, Canada and select European countries. International delivery typically takes 7–14 business days depending on the destination. Shipping rates for international orders are calculated at checkout.

Please note that international orders may be subject to customs duties and import taxes in the destination country. These charges are the responsibility of the recipient and are not included in our pricing.

Order tracking

Once your order is dispatched, you will receive an email with your tracking number. You can use this to track your delivery through Australia Post or the relevant courier's website.

Multiple items

If your order contains multiple items, they may arrive in separate packages and at slightly different times — particularly if the items are produced by different facilities. Don't be concerned if part of your order arrives first.

Something went wrong with your delivery?

If your order hasn't arrived within the expected timeframe, or if you have any concerns about your delivery, please contact us at info@aussienaturestore.com and we'll do our best to help.